SAMSUNG: Turn off your Galaxy Note 7

Local News
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January 01 2022 12:00 am

Samsung issued an alert Monday asking for Galaxy Note 7 users to turn off their phones as a safety precaution.

In a release on their website, the company requests all retailers to stop sales and exchanges of the phone. They also ask anyone who has acquired their phone to turn it off.

Since the affected devices can overheat and pose a safety risk, we are asking consumers with an original Galaxy Note7 or a replacement Galaxy Note7 to power it down and contact the carrier or retail outlet where you purchased your Galaxy Note7. If you bought your Galaxy Note7 from Samsung.com or have questions, you should contact us at 1-844-365-6197 and we can help you. 

This announcement follows reporters of exchanged phones overheating and catching fire. There has even been a report of a phone catching fire on a Southwest Airline flight.

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