Temple PD to automate phone system

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You will soon be talking to an electronic robot when you make a non-emergency call to the Temple Police Department.

The Department has announced it will be putting an automated phone system in operation beginning February 12 to assist with calls to their regular, non-emergency, business line.

There will be a trial period from February through August to allow the department to gauge how the public responds to the system.

There will be a survey regarding its use distributed via the department’s Facebook, Twitter and Instagram pages.

When calling the non-emergency line at 254-298-5500, the automated system will allow callers to be connected to the proper department through the use of the following options:

Dial 1 to Report a Crime

Dial 2 to Administration

Dial 3 to Community Policing Services

Dial 4 to Criminal Investigations

Dial 5 to Narcotics Investigations

Dial 6 to Training Unit

Dial 7 to Property and Evidence

Dial 8 to Records Unit

Dial 9 to False Alarm Reduction Program

Dial 0 to Speak to a Person

Emergency calls to 9-1-1 will be handled by a live operator.

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